Orders

Frequently Asked Questions

When your order ships, you will receive an email with a link to shipping & tracking information. You can check the status of your package once it’s in transit.

To modify or cancel your sentry-equip.com order, contact our team via email on info@soteacafe.com or call us at 04 559 5210 from 09:00 AM – 18:00 (6:00 PM) GMT+4. Please have your order reference number available.

We apologize for any inconvenience this may have caused. If you received extra items or incorrect items or If you are missing items from your order, our Return policy makes it easy to correct your order or receive a refund.

Please send us an email on info@soteacafe.com or call us at 04 559 5210 from 09:00 AM – 18:00 (6:00 PM) GMT+4.